WELCOME TO SERIAN SMITH INSURANCE AGENCY

Welcome to Apollo Investments Limited. Since our founding in 1977, our mission has been to provide present and future peace of mind to the East African market and, in turn, enhance the quality of life for both our clients and their loved ones. Built on commitment, integrity and innovation, we have risen to become one of the leading Financial Service Groups in East Africa. The Serian Smith has 6 companies; Serian Smith Insurance, Serian Smith Life, Serian Smith Uganda, Apollo Asset Management, Gordon Court (Apollo Centre) and Reliance Insurance, Tanzania.

mission

MISSION

We put smiles on the faces of our stakeholders.

mission

VISION

We are the region's most respected Group creating and protecting wealth.

mission

CORE VALUES

Humility, Leadership, Tireless, Trailblazing, Insightful, Integrity, No-Nonsense.

mission

BRAND PROMISE

Insuring Happiness.


OUR CUSTOMER SERVICE CHARTER


At Serian Smith, we are committed to the continuous improvement of our service to you, ensuring we are always ready to listen, help and advise you.


We will acknowledge/respond to your queries received from various platforms within the timelines listed below:

Email queries


Response Time
is Within 24 hours.

Letters


Response Time
is Within 3 working days.

Phone Calls


Immediately where possible,
within 24 hours in case of need
for further engagement.

Phone Calls


Immediately where possible,
within 24 hours in case of need
for further engagement.